The Safety Leader Podcast

The Safety Leader Podcast introduces the next level in safety. A safety leader takes safety beyond rules compliance to a shared goal that recognizes the importance of each individual on the job. Supervisors and safety people are uniquely positioned to become safety leaders and to bring workplace safety past compliance and across the threshold to where safety becomes personal. The front line is where the culture of an organization is made and reinforced. Past all the processes and procedures are people. Safety starts with people. I commit to you to give you my best ideas, tips and strategies to help make your job as a supervisor or front-line safety person easier and more effective. That's what the Safety Leader Podcast is all about.
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Sep 3, 2017

On this episode, we are going to tackle complacency creep as we look at the Top 4 Strategies to Stop Safety Complacency Creep before it takes hold in your workplace.

Who could have ever foreseen that you could get so good at your work that complacency would become a safety issue? Safety processes and procedures are done so well that your crews have become exceptional safety performers. And because they do work they can be proud of, they take satisfaction in how well they do the job. That satisfaction can create complacency.

The longer crews work on the job together, the more they get into a kind of rhythm working together. But that rhythm can become a routine. And where there is routine, there is rote: doing the job robotically. “Auto-pilot.”

Complacency is not something that is fixed or repaired or even addressed at the senior management level. Complacency is addressed at the ultra-local level; at the front-line between supervisor and employee. That’s where the complacency takes place. That’s where it gets fixed.

To effectively take on complacency-creep, here are four strategies to arrest it before complacency begins to creep in.

Kevin Burns is a management consultant, safety speaker and author of "PeopleWork: The Human Touch in Workplace Safety." He is an expert in how to engage people in safety and believes that the best place to work is always the safest place to work. Kevin helps organizations integrate caring for and valuing employees through their safety programs.